During a recent re-check of inventory, we found that certain kits might be short on pieces. If you purchased Petite Pixzle (one of the pre-made designs) at the Austin Mini Maker Faire, and found that your kit was not complete, please contact us at one of the below e-mail addresses. We’ll ship out the replacement parts within one business day. Just let us know which design you purchased and what is missing. We regret the inconvenience.
This issue did not affect all kits and does not affect either the Pocket Pixzle or the Pixzle Play.